Have your say on West Northamptonshire Council’s communications

Overview

How would you like West Northamptonshire Council to share news and updates?

There have been some major changes recently to how council services are being delivered in your area – and we’d like to know how to keep you updated with news and information about them.

Your new West Northamptonshire Council (WNC) launched in April, replacing the previous councils covering Daventry, Northampton and South Northamptonshire and bringing services for all these areas under one roof, from housing, planning, highways and bin collections to education, social care and public health.

It’s a bright new start with a fresh vision to make West Northamptonshire a great place to live, work, visit and thrive and it’s really important that we keep you informed and engaged on what we’re doing and how you access all the services we provide.

We need to review and develop how we share our news and information with you and would be grateful if you complete this survey to help us do this – it shouldn’t take long and the information you provide will help shape how we make improvements to this.

The survey includes questions on the following topics:

• How we’re sharing news and updates now – we are interested in hearing your views about how you currently receive news and updates from the council
• Improving how we share news and updates with you – help us shape how we communicate with you in the future.

This survey will run from Monday 2 August to midnight on Monday 30 August 2021. 

How to have your say

You can tell us your views and suggestions by:

• Completing this online survey using the link below
• Completing, and returning, a paper version of the survey (PDF 389KB) – also available at the following libraries:
  • Brackley, Brixworth, Daventry, Deanshanger, Duston, Middleton Cheney, Northamptonshire Central, Towcester and Weston Favell

If you have any questions or would like a copy of this survey in another format or language, you can contact the West Northamptonshire Council Communications Team by:

Email address: communications@westnorthants.gov.uk

Telephone: 0300 126 7000

Postal address:   

• West Northamptonshire Council Communications Team
• West Northamptonshire Council
• One Angel Square
• Angel Street
• Northampton
• NN1 1ED

For information about how consultation and engagement responses are managed, please see the consultation and engagement privacy notice.

What happens next

Feedback from this survey will help to inform options and decision-making on future resident communication methods.