We asked, you said, we did

School admission arrangements must be consulted on in order to make any changes in line with statutory decision-making processes. The Council along with the Governing Body of Parklands Maintained Nursery School put forward and consulted on a proposal to lower the nursery age range from 3 to 5 years to 2 to 5 years from the 31^st October 2022. The changes have been proposed due to the number of childcare places reducing when existing Private, Voluntary and Independent (PVI) provider, Parklands Pre-school, closes and therefore offers 2 year old children within the community access to an alternative placement within the Nursery School.

There were no comments or objections to the proposal.

The October Cabinet meeting of the Council considered the proposal and as there were no comments received during the consultation period, the arrangements will come into place on 31^st October 2022 to allow admissions for 2 to 5 year olds for Parklands Maintains Nursery School.

The full report to cabinet and the decision can be seen on the Council's Agenda and decisions pages: Cabinet, Tuesday 11th October 2022.

We asked for your views on how to promote responsible dog ownership and prohibit smoking within the Daventry and South Northamptonshire areas. During a 6 week consultation, which ran from 21st February to 4th April 2022, we asked for your views on 9 proposals.

We received 1,275 responses to the consultation. 97% of responses were from individuals. The other 3% were from organisations, charities, parish and town councils or businesses. 

You said that you strongly supported all the proposals. A brief summary of the proposals and results are listed below: 

• Proposal 1 - Failure to clean up after your dog. 74% responding to the proposal. 93% agreed that persons in control of a dog must dispose of its waste responsibly. 

• Proposal 2 - Persons in control of a dog must not take it into or onto certain areas. 70% responded to this proposal, with 71% agreeing to it. 

• Proposal 3 - Persons in control of a dog must ensure the dog is on a lead in specified areas. 67% of people responded to this proposal. 83% of these agreeing.  

• Proposal 4 - Persons in charge of a dog must put the dog on a lead if asked to do so by an authorised officer. 66% responded of which 80% agreeing. 

• Proposal 5 - Persons in control of a dog must put their dogs on leads near school entrances or exits during school days. 65% responded with 84% agreeing. 

• Proposal 6 - Persons in charge of a dog must carry appropriate means for clearing up after their dog. 65% of people responded, of those that did respond, 95% agreed. 

• Proposal 7 - Prohibition of smoking in specified areas. 64% of people responded to this proposal, of those that did, 78% agreed. 

• Proposal 8 - Maximum fixed Penalty Charge shall be £100. This proposal received a 63% response rate with 70% agreeing. 

• Proposal 9 - Persons in charge of multiple dogs shall not be allowed to walk any more than four at any one time. 63% of those that took part in this consultation responded to this proposal of which 57% agreed. 

All feedback was scrutinised, noted, and used to help draft the new public spaces protection order, which was considered by Cabinet (11th October 2022) who then approved the introduction of the new Public Spaces Protection Order and resolved to make the Order.

The Order will be bought into force on 1st November 2022 and will be in operation for 3 years until the 1st November 2025.

The duly made order can be viewed through the Council's PSPO pages, the consultation analysis report is available as part of the reports presented to Cabinet and are available to view at West Northamptonshire Council - moderngov.co.uk

The budget for West Northamptonshire Council will provide a range of services to residents and businesses across the area including vital services like social care, refuse collection and recycling, transport, highways, planning and wellbeing.

The budget consultation period commenced on 22 December 2021 and ended on 1 February 2022

The consultation provided residents, local partners and other stakeholders the opportunity to review the budget proposals and provide feedback during the six week consultation period.

Although the consultation focused on the draft budget proposals that would likely affect residents and service users, respondents were invited to make comments on any part of the Draft Budget.

Using the various means available to consultees, local people and organisations contributed to the West Northamptonshire Council Draft Budget 2021-22 Consultation 853 times. 

The following is a brief summary of the responses received to the following questions:

•    24.1% of respondents said they strongly agree or tend to agree Council Tax should increase by 1.99% to help fund services while 69.9% said they disagree or strongly disagree.
•    32.9% of respondents said they strongly agree or tend to agree that Council Tax should increase by a further 1% as part of the Adult Social Care precept, which would be used to directly fund Adult Social Care while 51.4% said they disagree or strongly disagree.
•    37.43% of respondents said they strongly agree or tend to agree that rent should increase by the maximum 4.1% (an average increase of £3.84 per week) across the Council’s housing stock, in line with national government policy, while 35.6% said they disagree or strongly disagree.
•    40.1% of respondents said they strongly agree or tend to agree that garage rent and the commuter surcharge on garages should increase by the maximum 3.1%, while 23.7% said they disagree or strongly disagree.
•    28.8% of respondents said they strongly agree or tend to agree that general service charges should increase by 3.1%, while 37.7% said they disagree or strongly disagree.

For more information about the responses to the West Northamptonshire Council Draft Budget 2022-23 Consultation, please see the below consultation analysis report.

Cabinet approved the 2022-23 Budget for West Northamptonshire and recommended the Budget to the Full Council meeting on 24 February 2022. Full details are available on the Cabinet and Full Council meeting papers:

Budget 2022/23 Consultation Analysis Report
Budget 2022/23 Consultation Analysis Report – Appendix
Cabinet - Tuesday 15 February 2022
Full Council -  Thursday 24 February 2022

School admission arrangements must be determined annually and consulted must be carried out if changes are proposed. We asked for comments on the proposed admission arrangements for the 2023/24 academic year for community and voluntary controlled (local authority maintained) schools as we plan to reduce a small number of schools' Published Admission Numbers (PANs). In addition, each year, all local authorities must formulate and publish on their website, a scheme to co-ordinate admissions to the normal year of entry for all publicly funded schools within their area. Applications are processed in accordance with the timetables set out in these schemes. We asked for comments on the proposed Primary and Secondary co-ordinated schemes for the 2023 intake.

There were no comments or objections to the proposals.

As no comments were received in the consultation, we plan to determine the admission arrangements for Community and Voluntary Controlled schools in West Northamptonshire as proposed.

We asked residents, commuters to Northampton and local stakeholders for their views on what hours the bus lane in St James should operate and whether the Council should continue to enforce these hours.

The key headlines from the consultation were as follows:

2725 responses were received.

48% did not agree with enforcement;

50% said they either agreed with maintaining enforcement, or agreed in some circumstances;

Of those who responded in favour of enforcement continuing, 62% said that this should be limited 7.30-9.30am only.

Many other suggestions relating to enforcement times were made (in a free text field) with a common theme being evening ‘rush hour’ enforcement in addition to mornings;

The majority of respondents would not support enforcement if we used the income to support highways and transport services;

A common suggestion was to allow private hire taxis to use the bus lane as well as hackney carriages.

Please see here for Decision Details

We have changed the operation of the bus lane to the morning peak only (07.30am – 09.30am) and the traffic regulation order has been amended to also permit private hire taxis and scooters to use the bus lane.

Enforcement utilising the camera in its current location has ceased. 

Local Council Tax Reduction Schemes (LCTRS) were introduced from April 2013 when Council Tax Benefit was abolished and replaced by locally agreed schemes. Those of pensioner age are protected by the prescribed regulations set out by central government.

By law, councils are required to have a scheme to help people on low incomes to pay their Council Tax. Each year councils needs to approve a LCTRS for the following 12 months. Where there are changes proposed, it is necessary for a public consultation to take place.

West Northamptonshire Council set its first Council Tax Reduction Scheme as a new unitary council for the financial year 2021 to 2022. The scheme is aligned for West Northants area and the level of minimum Council Tax contribution that working age claimants must pay is 20% of their Council Tax liability.

Proposal for changes to the LCTRS for 2022 to 2023.

• War widows and war disablement: Currently all working age claimants in receipt of a War Widows or War Disablement pension must pay a minimum contribution of 20% of their Council Tax liability. Our proposal is to remove the minimum contribution of 20% and allow their Council Tax Reduction to be determined on 100% of their Council Tax liability whilst continuing to disregard 100% of War Pension income under our local scheme.
• Care leavers: West Northants Council understands that the transition out of care for young people can be very challenging. We are keen to offer support for those young people who may be liable for Council Tax by giving additional financial support on top of the other Council Tax discounts that may be available. For the financial year 2021 to 2022 funding was agreed to establish a discretionary scheme to offer this support. Care leavers aged 18 to 25 who are formerly a child in the care of West Northamptonshire Council and who reside in the West Northants area are asked to apply for the discretionary awards after statutory discounts such as single person discount and LCTRS have been applied. The proposal for 2022 to 2023 is to include this support within the LCTRS and to allow Council Tax Reduction for care leavers to be determined on 100% of their Council Tax liability.

The consultation ran from 20 September 2021 until midnight 17 October 2021 and included an online form open to all residents, stakeholders and people representing organisations.

The West Northamptonshire Council Local Council Tax Reduction Scheme (LCTRS) Consultation 2022-23 received 310. 306 respondents participating via the questionnaire, three responses were received via social media, and there was one oral response via telephone.

Feedback on the proposals:

War widows and war disablement:

• 57.4% answered that they strongly or tend to agree with the proposal
• 14.8% answered that they strongly or tend to disagree with the proposal

Care leavers:

• 54.0% answered that they strongly or tend to agree with the proposal
• 18.6% answered that they strongly or tend to disagree with the proposal

For more information about the feedback received, please see the Local Council Tax Reduction Scheme 2022 to 2023 Consultation Analysis Report and its Appendix.

On 9 November 2021, the West Northamptonshire Council Cabinet: 

a) Noted the contents of the Local Council Tax Reduction Scheme 2022 to 2023 Cabinet report.

b) Recommended to Council a Local Council Tax Reduction Scheme for 2022-2023:

• to include the proposed changes
• to amend the LCTRS Regulations for pensioners in line with the uprating announced by DLUHC and
• to uprate the working age Regulations in line with those announced by Department for Work and Pensions (DWP)

c) Recommended to Council that delegated authority would be given to the Executive Director Finance to make any changes to the LCTRS up to and including 31 January 2022 in consultation with the Portfolio Holder for Finance.

REASONS RESOLVED:

To enable a Local Council Tax Reduction Scheme for West Northamptonshire Council to be approved for the financial year 2022-2023 and for the final scheme to be in place by 31 January 2022.

For more information please see the West Northamptonshire Council Cabinet meeting papers of 9 November 2021.

West Northamptonshire Council proposed to make land owned by the Local Authority, to the West of Thorpeville, Moulton, known as ‘Wantage Farm’ available to the Department for Education (DfE) for delivery of a new secondary free school.

New free schools are funded and delivered by the DfE and WNC’s involvement in this matter is limited to providing the site for the proposed new school.

The ‘Proposal by West Northamptonshire Council to make Land West of Thorpeville, Moulton, available to the Department for Education for delivery of a new secondary free school’ consultation ran from Wednesday 4 August to midnight on Friday 3 September 2021.

At the point the period of consultation concluded on 3 September 2021, 688 responses had been received, broken down as follows:

• 660 online questionnaires
• 34 written responses by emails or letter
• 18 comments on the Council’s social media channels, of which 3 resulted in further replies

Responses received to the consultation clearly emphasise that respondents agreed with WNC’s assessment that

• an increased number of school places are required to serve Northampton (74%) 
•  there was a need for a new secondary school in the town (71%)

However, responses in respect of questions relating to whether or not stakeholders believed Wantage Farm to be the right location for a new school were mixed.

• 49% of respondents ‘tended’ or ‘strongly’ disagreed that Wantage Farm was a suitable site for a new secondary school
• just under 44% of respondent ‘tended’ or ‘strongly’ agreed that that the site was suitable.

The 34 written responses in the form of letters and emails are not included in the numerical analysis above. Of these, 29 expressed general opposition and 5 expressed general support.

On Wednesday 15 September 2021, West Northamptonshire Council Cabinet authorised the Assistant Director Assets and Environment to enter into an Agreement for Lease which would commit the Council to granting a 125-year lease for the construction, and ongoing use, of the site for new secondary school at Wantage Farm, Moulton, Northampton.

Reasons for the decision

1. There is a significant need for secondary school places in northern Northampton. Meeting that need through expansion of existing schools is unlikely to provide sufficient suitable capacity. Therefore a new school is required. The Council has a statutory duty to ensure the provision of sufficient school places for pupils from its area. Page 278
2. The Government via the Department for Education (DfE) and Education & Skills Funding Agency (ESFA) is willing to fund a new free secondary school which will meet that need. This would be operated by the NSB Trust, which operates the ‘Outstanding’ Northampton School for Boys.
3. Consideration of options has identified land owned by the Council at Wantage Farm as the most credible site for the new school. No other viable or more suitable sites have been identified, despite examination.
4. The DfE will only invest in the new school if it has secure title to the land, by way of an AfL which would, if planning permission is granted, result in the grant of a 125-year lease to the academy trust.
5. The Council has consulted on the proposed disposal. The consultation has identified recognition of the need for a new school, alongside majority opposition to this site. The reasons given by respondents have been carefully considered and none were found that would justify not proceeding. In particular, many objections relate to matters more appropriately tested by the planning system.
6. If the Council did not enter into the AfL it would still need to provide the school places. This would probably result in the same site being used, but at the Council’s cost. This is estimated at £25 million.

For more information about the proposal, consultation and decision, please see the agenda for  Cabinet on Tuesday 14 September 2021.

The proposed Cabinet decision would in no way impact on the consideration of the proposed planning application. That would provide a forum where issues such as transport and the impacts on the local area would be resolved.
 

A consultation questionnaire was launched on the Council’s consultation hub on 3 August and remained open until midnight on 31 August. The following questions were asked: Do you agree or disagree that the Constitution provides guidance on how the Council provides leadership to the community in partnership with citizens, businesses and other organisations? Do you agree or disagree that the Constitution supports the active involvement of citizens in the process of council decision making? Do you agree or disagree that the Constitution is easy to understand and is up to date? Do you agree or disagree that the Constitution helps councillors to represent their constituents more effectively? Do you think the Constitution enables decisions to be taken efficiently and effectively? Do you agree or disagree that the Constitution ensures that those responsible for decision-making are clearly identifiable to local citizens and that they explain the reasons for decisions? Do you agree or disagree that the Constitution creates a powerful and effective means of holding decision-makers to public account? Do you agree or disagree that the Constitution ensures that proposals and decisions are effectively and fairly reviewed? Do you agree or disagree that the Constitution provides a means of improving the delivery of services to the community?

The outcome of the consultation is set out in a report to Council dated 2nd December 2022. The report can be reviewed here.

The Task & Finish Group overseeing the review went through the whole of the Constitution, discussed several specific areas in detail, considered the consultation responses, endorsed a number of proposals for change and made several recommendations for amendment to the Constitution. The revised draft Constitution can be found here.

We asked residents to give their views on proposals requesting changes to parking restrictions on streets in The Mounts area of Northampton:

• TM01: Charles Street
• TM02a, TM02b: Connaught Street / Charles Street
• TM03a, TM03b, TM03c: Margaret Street
• TM04a, TM04b, TM04c: Cranstoun Street
• TM05a, TM05b, TM05c, TM05d: Dunster Street
• TM06: Alcombe Road
• TM07a, TM07b, TM07c: Queens Road

For information about each proposal, please see the supporting information for the Traffic Regulation Order: The Mounts, Northampton activity.

We received 28 responses in total for the Traffic regulation order: Spring Boroughs, Northampton and the Traffic regulation order: The Mounts, Northampton activities.

There was majority approval for each proposal and so all proposals were submitted to the Highways department to be reviewed at the annual Traffic Regulations panel.

We asked residents to give their views on proposals requesting changes to parking restrictions on streets in the Spring Boroughs area of Northampton:

• SB01: Castle Hill / Chalk Lane
• SB02: Bath Street, Chalk Lane, Fort Place, Herbert Street, Little Cross Street, Lower Cross Street, Moat Place, Upper Cross Street and Spring Lane
• SB03: Crispin Street

For information about each proposal, please see the supporting information for the Traffic Regulation Order: Spring Boroughs, Northampton activity.

We received 28 responses in total for the Traffic Regulation Order: Spring Boroughs, Northampton and the Traffic Regulation Order: The Mounts, Northampton activities.

Following feedback from Traffic Regulation Order: Spring Boroughs, Northampton activity:

• SB02 was amended to remove Herbert Street from the proposal, before submission, due to objections
• SB03 (Crispin Street) was not submitted due to low resident agreement

The remaining proposals deemed acceptable have been submitted to the Highways department to be reviewed at the annual Traffic Regulations panel. Only responses where there was majority approval were included in the final submission. 
 

Update on 14 May 2021: The links below have been updated following the transfer of committee meetings to the West Northamptonshire Council Moderngov website.

The first draft budget for West Northamptonshire Council was approved for consultation by the Shadow Executive on 5 January 2021.

The following summarises the main features of the proposed draft budget:

• A balanced budget achieved in challenging circumstances
• The protection of existing service levels
• No reductions in any service provision
• Efficiency savings of £13.4m
• Average Council Tax increase of £6.20 per month for a band D equivalent property
• Incorporation of contingencies to mitigate the potential uncertainties associated with the first year of operation
• Preservation of all current capital schemes across West Northamptonshire

The draft budget was subject to a full public and business consultation exercise which ran for four weeks from 6 December 2021 and closed on 2 February 2021.

The consultation focused on the draft budget proposals that would likely affect residents and service users. However, respondents were invited to comment on anything within the draft budget.

Using the various means available to consultees, local people and organisations contributed to the West Northamptonshire Council Draft Budget 2021-22 Consultation 457 times. 

Council Tax harmonisation proposals:

• 54.72% respondents said that they strongly agree or tend to agree that all Council Tax Bands A–H should be harmonised for residents of West Northamptonshire, while 33.47% said they strongly disagree or tend to disagree
• 45.85% of respondents said that they strongly agree or tend to agree that the Council should use an Average Council Tax approach to recalculate the Council Tax Bands A–H, while 38.34% said they strongly disagree or tend to disagree
• 45.41% said they would prefer the harmonisation to be introduced within the first three years, with 17.90% saying they would prefer harmonisation within the first year. However, 23.58% said they would rather harmonisation be implemented as late as possible and opted for year seven

Council Tax increase proposals:

• 47.58% of respondents said that they strongly agree or tend to agree with the proposed general Council Tax increase of 1.99%, while 39.20% said they strongly disagree or tend to disagree
• 40.18% of respondents said that they strongly agree or tend to agree with the proposed 3% precept increase for Adult Social Care, while 44.64% said they strongly disagree or tend to disagree

Housing Revenue Account (HRA) proposals:

• 48.06% of respondents said that they strongly agree or tend to agree with the proposed increase to rent by 1.5% on average across the Council’s housing stock in line with national government policy increase, while 26.22% said they strongly disagree or tend to disagree
• 43.00% of respondents said that they strongly agree or tend to agree with the proposed increase to general service charges by 0.5%, increase, while 19.50% said they strongly disagree or tend to disagree

For more information about the responses to the West Northamptonshire Council Draft Budget 2021-22 Consultation, please see Appendix I – West Northamptonshire Council Draft Budget 2021-22 Consultation Analysis Report from the West Northamptonshire Shadow Authority meeting on 23 February 2021.

On Tuesday 23 February 2021, the West Northamptonshire Shadow Authority approved a budget of £326.6 million to provide services to residents and businesses in West Northamptonshire.

For more information about the 2021 to 2022 budget for West Northamptonshire, please see the:

• West Northamptonshire Shadow Authority meeting papers of 23 February 2021
• West Northamptonshire Shadow Authority meeting Budget 2021-22 and Medium-Term Financial Plan - General Fund Revenue and Capital report

Update on 14 May 2021: The links below have been updated following the transfer of committee meetings to the West Northamptonshire Council Moderngov website.

From April 2013, each Local Authority has been required to determine a LCTRS, which replaced the national Council Tax Benefit scheme.

Prior to 1 April 2021, each District and Borough in West Northamptonshire had a different LCTRS that gives different levels of support to working age people. From April 2021, the current schemes will end and a new scheme will need to be agreed.

At the meeting on 27 October 2020, the Shadow Executive agreed six proposals, for consultation purposes only, and approved a consultation period of six weeks.

The consultation ran from Monday 2 November 2020 until midnight on Sunday 13 December 2020 and included an online form open to all residents, stakeholders and people representing organisations.

The proposals that were included in the consultation are shown below:

• Proposal 1: Level of contribution for working age claimants. The proposal for consultation was to harmonise the minimum contribution to 26.5% of Council Tax liability for working age people
• Proposal 2: To disregard 100% of War Widows and War Disablement income
• Proposal 3: Removal of the family premium for new claims
• Proposal 4: To limit the child allowance to two children when assessing new claims for LCTRS
• Proposal 5: To apply a minimum value to the income of those people who are self-employed when assessing LCTRS
• Proposal 6: to harmonise the rates of non-dependant deduction to the prescribed amounts set by Government

The West Northamptonshire Council Local Council Tax Reduction Scheme (LCTRS) Consultation 2021-22 received 368 responses of which 309 were fully completed.

159 responses were from Local Council Tax Reduction recipients and 123 from other Council Taxpayers. The remaining responses were from people representing organisations and housing associations or from people who preferred not to say.

Feedback on the six proposals:

1. Level of contribution for working age:

• 43.28% answered that they strongly or tend to agree with the proposal
• 43.27% answered that they strongly or tend to disagree with the proposal

2. War Widows and War Disablement:

• 74.62% answered that they strongly or tend to agree with the proposal
• 6.04% answered that they strongly or tend to disagree with the proposal

3. Family Premium:

• 50.47% answered that they strongly or tend to agree with the proposal
• 15.89% answered that they strongly or tend to disagree with the proposal

4. Child allowance in the calculation of LCTRS:

• 57.82% answered that they strongly or tend to agree with the proposal
• 15.62% answered that they strongly or tend to disagree with the proposal

5. Minimum self-employed income:

• 44.34% answered that they strongly or tend to agree with the proposal
• 18.87% answered that they strongly or tend to disagree with the proposal

6. Non dependant deductions:

• 59.05% answered that they strongly or tend to agree with the proposal
• 7.94% answered that they strongly or tend to disagree with the proposal

For more information about the feedback received, please see the Local Council Tax Reduction Scheme (LCTRS) Consultation Results report.

A greater level of feedback was received to proposal one, the level of contribution of 26.5% to be paid by working age customers. There was a moderate level of support for this proposal as detailed in the report on the consultation outcome.

Having considered the consultation process and the ongoing economic impact of the Covid-19 pandemic, a 20% scheme was recommended for adoption moving forward.

On Tuesday 26 January 2021, the West Northamptonshire Shadow Executive Committee: 

a) Noted the contents of this report and the previous report received by the Shadow Executive on 5 January 2021;

b) Agreed, under 3.2.2 of the report, the following proposals:

• Proposal 1 - The minimum level of contribution was set at 20.0%;
• Proposal 2 -War widows and war disablement income to be disregarded;
• Proposal 3 - Removal of the family premium for new claims;
• Proposal 4 - Limit the child allowance to two children when assessing new claims;
• Proposal 5 - Apply a minimum level of income to those people who are self-employed;
• Proposal 6 - Harmonise the rates of non-dependant deduction to the prescribed amounts set by Government; and

c) Granted delegated authority to the Section 151 Officer to make amendments as required to the Local Council Tax Reduction Regulations up to and including 31 January 2021 including the income uprating announced by MHCLG. 

For more information about the West Northamptonshire Local Council Tax Reduction Scheme 2021-2022, please see the West Northamptonshire Shadow Executive Committee meeting papers of 26 January 2021.

Update on 14 May 2021: The links below have been updated following the transfer of committee meetings to the West Northamptonshire Council Moderngov website.

The West Communications & Engagement Task and Finish Group were given a Brief, in June 2020, to come up with ideas for a Visual Identity / logo for the new West Northamptonshire Council.

The Consultation Hub was utilised to facilitate a widely publicised survey for residents, members and staff to give their opinions and suggestions on the 3 shortlisted draft logos.

The ‘Have your say on the new West Northamptonshire Council logo’ survey ran for 3 weeks from 17 August to 6 September 2020.

The ‘Have your say on the new West Northamptonshire Council logo’ survey received 1,740 responses. 

• The favoured design received 576 votes
• The second design received 342 votes
• The third design received 283 votes

539 respondents did not give a preference.

The preferred design was that of four interlinked rings, but as to be expected, there were also some very useful comments and suggestions which were used to create the final version of the logo.

Suggested amendments following survey comment analysis:

• Include three rings in the design, not four – although the new West Northamptonshire Council will also include NCC, this wasn’t something which was clear with the four rings design
• Some comments drew similarities between the logo outline and the county rose emblem. Adapting the design to incorporate the rose emblem could address other comments which stated that the logo lacked relevance and historic links to the county

For more information on the ‘Have your say on the new West Northamptonshire Council logo’ survey, please see:

• The Communications & Engagement – Logo/Visual Identity Approval - West Northamptonshire Council report for the Shadow Executive Committee
• Appendix A – Final Logo Presentation: Visual Identity/Logo for West Northamptonshire Council for a summary of the survey feedback and the final West Northamptonshire Council logo design

On Tuesday 24 November 2020, the West Northamptonshire Shadow Executive Committee:

1. Approved the final logo design;
2. Noted that this design was shaped around the feedback from the online logo survey which went out to staff, Trade Unions, Cllrs, partners and the public; and
3. Noted the use of talented in-house staff in the development and iteration of the logo throughout and avoidance of any extra cost to the FN Programme and the taxpayer

Amendments following survey comment analysis:

• Three interlinking rings show the joining of South Northants Council, Daventry District Council and Northampton Borough Council into one West Northamptonshire Council
• The colour of each ring is the primary colour of each existing council logo – SNC - Blue, DDC - Green and NBC – Red
• A simplified outline of Northamptonshire’s ‘Rose of the Shires’ emblem has been added to give a clear link to the county and its heritage, plus a nod to the current Northamptonshire County Council Rose Logo

Update on 14 May 2021: The links below have been updated following the transfer of committee meetings to the West Northamptonshire Council Moderngov website.

Prior to 1 April 2021, each sovereign council in the West Northamptonshire area had their own customer services opening hours.

In June 2020, the Programme Delivery Group approved in principle the harmonisation of hours for customer services opening hours for the North and West Northants subject to consultation with the public on preferred hours.

The consultation was limited to four options to manage expectations and enable the customer services opening hours to be harmonised with minimal impact on resources. Respondents had the options of:

• 8:30am to 4:30pm
• 9:00am to 5:00pm
• 9:30am to 5:30pm
• I don’t mind

The ‘Customer Services opening hours in the new Northamptonshire unitary authorities’ survey took place from the 27 July to 23 August 2020.

In total, the ‘Customer Services opening hours in the new Northamptonshire unitary authorities’ survey received 1,225 responses from residents of Northamptonshire.

Feedback on preferences:

• 8:30am to 4:30pm preference – 157 responses
• 9:00am to 5:00pm preference – 181 responses
• 9:30am to 5:30pm preference – 131 responses
• I don’t mind / no preference – 151 responses

There was a clear preference of 9:00am to 5:00pm from respondents in West Northamptonshire.

On Tuesday 27 October 2020, the West Northamptonshire Shadow Executive Committee approved the recommended customer services opening hours of 9:00am to 5:00pm for West Northamptonshire Council.

The analysis of consultation feedback alongside the telephony call volume data informed the recommended opening hours.

For more information about the approval of the customer services opening hours for West Northamptonshire Council, please see the:

• West Northamptonshire Shadow Executive Committee meeting papers of 27 October 2020
• West Northamptonshire Shadow Executive Committee meeting West Opening hours Outcomes and Recommendation paper